Get Expert Technology Help Without Leaving Home
Technology problems don’t always require an in-person visit.
With Your Tech Tutor’s remote support, we can connect over Zoom and work together to solve technology challenges from the comfort of your home.
Using secure remote access tools (with your permission), I can view and control your computer screen to help diagnose problems, adjust settings, guide you through solutions, and complete tasks that may be difficult to do over the phone.
How Remote Support Works
1. Schedule a Session
Contact me to describe your technology challenge and schedule a convenient appointment.
2. Connect Through Zoom
We’ll meet online using Zoom. You don’t need to be an expert with Zoom—I can help guide you through the connection process.
3. Share Your Screen
With your permission, you can share your screen so I can see exactly what you’re seeing.
For computer-related issues, I can use secure remote access tools to temporarily control your computer and help complete more complex tasks.
4. Learn While We Solve the Problem
My goal isn’t just to fix the issue. I’ll explain what we’re doing so you feel more confident using your technology in the future.
What I Can Help With
💻 Computers
- Windows and Mac troubleshooting
- Software setup
- Updates and settings
- File organization
- Email problems
- Printer and device connections
🌐 Online Accounts & Digital Organization
- Account setup
- Password assistance
- Cloud storage
- Managing files and documents
- Website and app questions
🤖 AI & Modern Technology
- Getting started with ChatGPT
- Understanding AI tools
- Using AI for writing, planning, and research
- Learning new AI features on your devices
📱 Smartphones & Tablets
While many phone issues are best handled in person, remote support can help with:
- Account questions
- Settings guidance
- App recommendations
- Device questions
- Understanding how your technology works together
Remote Support Pricing
Simple, Transparent Pricing
Remote technology support is billed at:
$70 per hour
No travel fee is required because we meet online.
Sessions are scheduled in advance and focused on your specific technology needs.
Remote Support or In-Home Support?
Not sure which option is right for you?
Choose Remote Support if:
✓ You have a computer-related issue
✓ You are comfortable joining a Zoom session
✓ You want help without scheduling an in-person visit
✓ You need assistance with software, accounts, or online tasks
Choose In-Home Support if:
✓ You need help with multiple devices
✓ You need assistance setting up your home technology
✓ You prefer hands-on help in person
✓ You have Wi-Fi, printer, or device setup needs
Prefer Learning Instead of Troubleshooting?
Many technology challenges become easier when you understand the basics.
Your Tech Tutor also offers beginner-friendly classes throughout North County San Diego, including:
- iPhone and Android classes
- AI classes
- Google Apps
- Digital safety and security
- Computer fundamentals
- Creative technology tools
Learn more about upcoming classes:
Ready for Remote Technology Help?
Technology should make your life easier—not more frustrating.
Schedule a remote support session and get personalized help from wherever you are.
Schedule Remote Support
Call or Text (312) 286-3949, on submit an email